Privacy Policy

This Privacy Policy describes how Pixelvibe LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website (pixelvibe.ae), use our SaaS products, or engage with our B2B services. This policy complies with applicable modern data protection regulations, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and aligns with GDPR standards for our international users.

1. Information We Collect

We only collect the data necessary to provide our services and ensure the secure operation of our infrastructure:

• Contact Information: Name, email address, phone number, and company details provided when you contact us or request a consultation.
• Usage Data: Anonymized analytical data such as IP addresses, browser types, interaction tracking, and diagnostic data generated by your use of our APIs and platforms.
• Cookies: Small tracking files stored on your device that help us optimize platform performance and remember our cookie consent banner.

2. How We Use Your Information

Your data is strictly utilized for professional B2B service delivery:

• To provide, maintain, and secure our SaaS infrastructure and cloud services.
• To process and manage client agreements, API access tokens, and technical support.
• To improve our algorithms, load-balancing metrics, and overall user experience.
• To communicate updates, security alerts, and administrative notices.

3. Data Sharing and Disclosure

We prioritize zero-footprint architecture and total data confidentiality. We do not sell your personal data. We may share information only in the following scenarios:

• Service Providers: With vetted third-party infrastructure providers (e.g., cloud hosting, analytics) who are bound by strict confidentiality agreements.
• Legal Compliance: If required to do so by applicable law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We use state-of-the-art encryption, secure Socket Layer (SSL) technologies, and strict access controls to protect your data. While no digital infrastructure is 100% secure, our engineering team continuously monitors systems to prevent unauthorized access, data loss, or breaches.

5. Your Data Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal data ("Right to be Forgotten").
• Withdraw consent for data processing at any time.

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party integrations or services. We are not responsible for the privacy practices of these external sites and encourage you to review their specific privacy policies.

7. Changes to This Policy

We may periodically update our Privacy Policy to reflect changes in legal requirements or our internal engineering workflows. Continued use of our services following any modifications constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our legal and compliance team at:

Pixelvibe LLC
Shams Business Center, Sharjah Media City Free Zone
Al Messaned, Sharjah, UAE
Email: Show Email Address